Escape by Elevate — gold eagle emblem

ELEVATE SERVICE COMMAND AUTOMATION PIPELINE ENGINE

Run your service business on the system built by someone who’s already done it.

Escape is the done-for-you CRM and automation platform for home-service companies — it captures every lead, chases every quote, books every job, and asks for every review. Automatically.

The Founder

I didn’t set out to build software.

I spent eight years in someone else’s trucks — attics, crawlspaces, on-call weekends — before I left in February 2019 with a work van and a prayer. That first year I did $786,000 out of my garage.

Growing meant software, so I bought software. One thing booked jobs. Another sent invoices. Another asked for reviews. Follow-up lived in a spreadsheet, and the spreadsheet lived in my head.

Every one of them did a portion of the job. The gaps between them were where the money went.

The quote nobody chased on day three. The invoice that quietly aged past sixty days. The customer who was thrilled with the work and never got asked for a review. None of that is a software problem you notice on a demo — you notice it eighteen months later, in your numbers.

So I stopped buying pieces and built the whole thing. In my own shop, on real jobs, for real customers who let me know immediately when it broke.

Escape is that system. Not a demo, and not a product built by people who have never been under a house in July. It’s the one my company runs on today — and every change still gets proven there before it reaches you.

Anthony Moore Founder · Elevate Home Specialists · 15 years in the trade
The Journey

Not built by a software company. Built from the truck.

15
Years in the trade
5
Companies built
$13M+
Revenue built
2011

Into the trade

Anthony Moore starts as an installer on the South Carolina coast — attics, crawlspaces, on-call weekends. Into service and sales the following year.

2015

Back to the Upstate

Moves inland and keeps working for other people’s shops — eight years in someone else’s trucks by the time he leaves. You learn what a well-run company does, and exactly what a badly-run one costs the people riding in them.

2019

A work van and a prayer

Leaves the job in February with a van and no safety net, and starts Absolute Climate Control. $786,000 that first year, run out of the garage. Everything that worked got written down.

2020

Buys a competitor — $1.2M

Acquires another HVAC company for $585,000 and merges it into Absolute. Eight employees, and the systems finally get stress-tested at scale: dispatch, follow-up, reviews, memberships.

2024

Elevate Home Specialists

Rebranded to cover everything the company had grown into beyond HVAC — and the live testbed where every Escape automation still runs first. Same year, helped launch another Upstate service company that did $800,000 in its first year.

2025

Elevate Academy

The coaching side of Elevate — helping technicians make the jump from turning wrenches to owning the company, with live training, playbooks, and community.

2026

Escape

The exact system running our own shop, packaged so your shop can run on it too — built, migrated, and trained for you.

The Product

What Escape is — and what it isn’t.

Escape is

  • ✓ A complete operating system for your shop — booking, dispatch, follow-up, reviews, billing
  • ✓ Done for you: built around your business, your customers migrated, your team trained
  • ✓ One price for your whole company — no per-seat fees, ever. Texts, calls and emails bill on what you actually use, at rates that drop with every plan
  • ✓ Proven daily inside a real HVAC company before it ever reaches yours

Escape isn’t

  • ✕ A login and a “good luck” — you’re never left to configure software alone
  • ✕ Per-technician pricing that punishes you for hiring
  • ✕ A generic CRM you have to bend to fit the trades
  • ✕ A long-term trap — month-to-month after your first term
What’s Inside

The Core System, plus the modules that grow you.

Every plan starts with the Core System — online booking, confirmations and reminders, the dispatch board, on-the-way texts, customer reschedule and cancel links, job history, payment close-out, and one inbox that holds every call, text, email, Google and Facebook message in a single thread. Then add the modules your business needs:

Module A

Estimates & Deposits

Automatic follow-up on every quote until it closes — plus deposit collection.

Module B

Payment Recovery

Unpaid invoices chased politely and automatically until the money is in.

Module C

Reviews & Retention

Google review requests after every job, and tune-up reminders that bring customers back.

Module D

Lead Capture

Instant replies to new leads, missed-call text-back, and re-engagement of old quotes.

Module E

Membership & Warranty

Sell and manage maintenance plans with automated signup and renewals.

Two add-ons. Any plan.

Neither is bundled into a tier, because neither is a switch we flip — each one is built around your business by hand. Add or drop either at any time.

Add-on · CAPE

CAPE — the employee who answers your phone

$197 / month · any plan, plus the minutes you use

Every plan here is an escape. CAPE is the part that picks up the phone — nights, weekends and holidays, and any hour of the workday when every line is already ringing and nobody can get to it. Call Answering & Prospect Engagement, and it never takes a lunch break.

  • Answers the phone — an actual conversation, not a voicemail box. And it answers texts on the same number
  • Covers after hours, and backs you up during them — evenings, weekends and holidays, plus any time in the day your lines are stacked up
  • Books the job straight onto your calendar while the customer is still on the line
  • Answers what customers actually ask — what you charge, what you cover, whether you come out that far, what’s included
  • Sends reschedule and cancel links so customers move their own appointment instead of leaving a voicemail
  • Replies to your Google reviews in your voice, so the rating keeps working for you
  • Built by hand around your business — your hours, your service area, your pricing. Not a generic bot with your name on it
Talk and text minutes are billed on what you use, on top of the $197 — the same way your own calls and texts are.
Add-on · DEB

The Dynamic Estimate Builder Coming Soon

$249 / month · any plan · $997 one-time build

Good, better and best options built for you, delivered with a personal video walkthrough, signed and deposited online. Contractors who put four or more options in front of the customer close at 52%, against 42% for those showing one or two — and only 10% of contractors do it.

  • Good / better / best proposals built for you on every quote
  • A personal video walkthrough per estimate — you sell the job without driving back out
  • Personalized proposal templates, built around your brand
  • Signed and deposited online, then chased automatically until it closes
Source: Air Conditioning Contractors of America (ACCA) & Farmington Consulting Group contractor survey, 2026.
DEB renders video and voice through two outside services. Those are billed at cost on top of the $249 — we show you the exact monthly figure for your shop before you sign anything.
Results

Real shops. Real words.

“Answering calls and booking appointments in the attic or crawlspace was going to be the death of me. Not answering meant missed opportunities. Escape has changed all of that for my company!”
— Vince · Invincible Heating and Cooling
“Choosing a CRM for our new company was such a hassle. We could not seem to land on one that took everything we wanted into one program. With Escape, it actually feels personalized to small service businesses.”
— Dustin & Robert · Simplified Comfort Solutions
Investment

Four plans. One system. No per-tech pricing, ever.

Built in a week. Fully operational in two — migration, training, and support included on every plan. Phone numbers are the one exception: carrier registration runs on the carrier’s clock, not ours, and can take longer.

STABILIZE
Get the shop on rails — booking, dispatch, and payment in one place.
$299 / month
or $3,050 / year
Personalized Build · $997
Up to 4 team members
  • ✓ The Core System
  • ✓ One inbox — calls, texts, email, Google, Facebook
  • ✓ Customer reschedule & cancel links
  • ✓ Done-for-you build, migration & training
OPTIMIZE
The growth engine — capture every lead, chase every quote, grow the rating.
$399 / month
or $4,070 / year
Personalized Build · $1,497
Up to 8 team members
  • ✓ Lead Capture & missed-call text-back
  • ✓ Estimates & Deposits
  • ✓ Reviews & Retention
  • ✓ Aging-equipment list — every customer running a 10+ year system, found automaticallyAn $8–15k replacement behind every name
Most chosen
ELEVATE
The cash-flow suite — get paid faster and build recurring revenue.
$599 / month
or $6,110 / year
Personalized Build · $1,997
Up to 12 team members
  • ✓ Payment Recovery — late invoices chased for you
  • ✓ Membership & Warranty
  • ✓ Membership agreements sent & chased
  • ✓ Post-service membership offer
Our own shop runs this
LIBERATE
The whole system, uncapped — for the shop that has outgrown seat limits.
$699 / month
or $7,130 / year
Personalized Build · $2,497
Unlimited team members
  • ✓ Unlimited team members — add the whole crew, no seat maths
  • ✓ Priority support
  • ✓ First access to every future update
  • ✓ Lowest messaging and call rates of any plan

Messaging & call rates

Texts, calls, emails and phone numbers are billed on what you actually use — never bundled into a number you’d overpay for in a slow month. The rate drops at every plan level.

Per plan
Stabilize
Optimize
Elevate
Liberate
Text message
$0.034
$0.030
$0.027
$0.025
Outbound call, per minute
$0.056
$0.049
$0.046
$0.042
Inbound call, per minute
$0.034
$0.030
$0.028
$0.026
Most shops run $75–$150 a month. Your balance tops itself up automatically so nothing ever stops mid-job, and you can see every charge any time.

Two add-ons, priced separately, locked to no tier. Both work on any plan — Stabilize included. Buying Liberate does not get you either one, and starting on Stabilize does not shut you out of them.

Add-on
CAPE
Call Answering & Prospect Engagement — the employee who answers your phone.
$197 / month
No build fee
Any plan · add or drop any time
  • ✓ Answers the phone — a real conversation, not a voicemail box
  • ✓ Nights, weekends and holidays, plus any hour your lines are stacked up
  • ✓ Books the job while the customer is still on the line
  • ✓ Replies to your Google reviews in your voice
Talk and text minutes are billed on what you use, on top of the $197 — the same way your own calls and texts are.
Add-on
DEB Coming Soon
Dynamic Estimate Builder — good, better and best options that sell for you.
$249 / month
One-time build · $997
Any plan · add or drop any time
  • ✓ Good / better / best proposals built for you on every quote
  • ✓ A personal video walkthrough per estimate — sell it without driving back out
  • ✓ Personalized proposal templates, built around your brand
  • ✓ Signed and deposited online, then chased automatically until it closes
DEB renders video and voice through two outside services. Those are billed at cost on top of the $249 — we show you the exact monthly figure for your shop before you sign anything.

Upgrade any time — pay just the difference between Personalized Builds. New team member: $149 once — built, wired in, and trained. Never a monthly seat fee. Month-to-month after your first term.

See the full plan comparison, feature by feature →

Next Step

Schedule a Consultation

Pick a time below. We’ll look at where your shop leaks jobs, walk the system live, and map which plan fits — no pressure, no obligation.

Not ready for a call?

Ask first. We’ll come to you.

No calendar, no pressure. Tell us what’s costing you the most right now and we’ll come back with a straight answer — not a pitch deck.

SMS & Privacy Policy

Program description: Escape by Elevate, a product of Elevate Academy, sends appointment confirmations, scheduling reminders, and occasional service-related messages to customers and prospective customers who have opted in by providing their phone number through this website’s booking form or by contacting us directly.

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